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AI Adoption

Where to start with AI when everything looks like a priority

14 January 20266 min read

The hardest part of adopting AI is rarely the technology. It is deciding what to do first when every department has a suggestion and every vendor has a demo.

A useful first initiative has four characteristics: the process is well understood, the work is repetitive, the information needed already exists, and someone owns the outcome. If any of those are missing, the project tends to stall before it delivers anything.

Start with the work, not the tool

Before evaluating any platform, spend time describing how the work is actually done. Not the documented process, the real one, including the spreadsheet somebody maintains privately and the approval that happens verbally.

This description usually reveals that the bottleneck is not where leadership assumed it was. It also produces the baseline you will need later to show whether anything improved.

Test readiness honestly

A no against any of these is not a reason to stop. It is simply work that needs to happen before the technology arrives.

  • Is the information the system needs accurate and accessible?
  • Can you describe the rules a person follows today?
  • Is there a named owner who will maintain the solution?
  • Will the team using it be given time to learn it?
  • Can you state what success looks like in one sentence?

Choose scope you can finish

A narrow initiative that reaches production teaches an organisation more than a broad one that never leaves review. It creates internal evidence, builds confidence and gives you a real cost baseline for the next decision.

Momentum matters more than ambition in the first phase. The roadmap can be expansive; the first delivery should not be.

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