Insights
Notes from
the work.
Practical writing on adoption, automation and the parts of transformation that tend to be underestimated.
Digital Transformation
8 April 2026
Simplify before you digitise
Automating a process you have not questioned locks in decisions nobody remembers making.
6 min read
6 min readChange Management
25 March 2026
Writing an AI use policy your team will actually follow
Most internal AI policies are either too vague to guide anyone or too restrictive to survive contact with real work.
6 min read
6 min readAI Adoption
11 March 2026
What an AI readiness assessment actually involves
The six areas worth examining before choosing any tool, and why the findings usually change the plan.
7 min read
7 min readKnowledge Systems
25 February 2026
Building internal knowledge that people actually trust
Why an internal AI assistant is only as good as the governance behind the content it reads.
6 min read
6 min readAI Automation
11 February 2026
Choosing what to automate first
A simple scoring approach for separating genuine automation candidates from distractions.
5 min read
5 min readChange Management
28 January 2026
Why AI adoption fails even when the technology works
Most failed rollouts are change management problems wearing a technology costume.
5 min read
5 min readAI Adoption
14 January 2026
Where to start with AI when everything looks like a priority
A practical way to choose the first AI initiative, based on readiness rather than enthusiasm.
6 min read
6 min read
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